Frequently asked questions
Please arrive with clean lashes NO mascara, NO glue, and NO make-up. If you arrive with any of the three listed please reschedule or book an eyelash cleaning session by clicking on the “add ons”. If there isn’t enough time in my schedule to squeeze add ons you will have to reschedule your appointment and your deposit will still go towards your appointment.
You are allowed one reschedule with your same deposit. After the second reschedule you are required to pay a new deposit fee. You must reschedule at least 24-48 hours before the time of your appointment. Please contact me via text or by email to reschedule. No call, no shows are not allowed to book with me in the future and will be banned from booking moving forward.
Please try your best to not get lashes wet for the first 24 hrs
Do not use any oil-based eye products, creams or waterproof mascara once the lashes have been installed
Use only water based makeup and makeup remover
Remove makeup around the eye with a cotton swab to help with the longevity of your lashes
Do not perm, tint, or use an eyelash curler
Be careful to avoid pulling extensions or rubbing eyes
Please see a trained lash technician to have your extensions removed
To extend the life of your lashes, please schedule touch ups every 2-3 weeks
On Hand orders
Standard 5-6 Business Days
Express 2-3 Business Days
For any sales offered we will doing pre orders only which will be 7-10 business days
Due to Covid-19 some orders may be delayed. We will keep delayed orders up to date on the status of their orders. For more information please contact us via email TaylorMadetheLabel@gmail.com .
If you have any questions about about packages delivery/ tracking contact USPS.
We are not responsible for any stolen or lost packages.
USPS contact: 1 (800) 344-7779
With the proper care clients should be able to resue their lashes 20+ times. Please make sure you are washing your lashes properly inbetween uses.
Glue build up and improper care for the lash extensions can cause scars and bumps on the eyes! We are no responisble for any alergic reactions that may occur.